The words empathy & sympathy are very often confused by people to mean the same thing. Although they are frequently used in similar contexts to describe the nature of the relationship one has to the feelings and experiences of another individual, there are big differences between the two words which professionals should know, especially if those who interact with a lot of people in the course of their jobs.
Sympathy is derived from the Greek words Syn & Pathos – meaning ‘with feeling’ Sympathy is a feeling of care and concern for someone and is largely used today to convey commiseration or pity for someone who is experiencing a misfortune. For example;
John paid a visit to his ex-wife to sympathize with her over the death of her Mom Onlookers had little sympathy for the murderous gang as they were led away to the gallows
Empathy is derived from 2 Greek words em & pathos, which translates to ‘in feeling’. Empathy has to do with understanding and sharing the experiences, feelings, and emotions of another person. It is the ability to experience the feelings of another person, in other words, empathy means putting yourself in another’s shoes.
Read More Here: Sympathy & Empathy